CAPSA Consulting
Reduce Stigma. Strengthen Culture. Drive Meaningful Change.
CAPSA works with organizations to move from intention to action in advancing equity for Substance Use Health. We work alongside health and social service providers, nonprofits, governments, workplaces, and educators to reduce stigma, strengthen policy and practice, evaluate programs, and lead meaningful systems change.
What makes us different
is who we are.
Our team brings professional expertise in systems change, policy, program evaluation, workplace health, and stigma reduction alongside lived and living experience. Combined with insights from thousands of people across Canada, our guidance offers solutions that are evidence-based, practical, community-informed and designed to create lasting impact.
Some of our services include:
Enhancing organizational performance and employee health with practical tools, tailored workplace substance use health strategies and expert guidance that strengthen culture, improves employee retention, and increases productivity.
What People Are Saying
"I think this information will benefit me greatly as I enter a career as a social service worker."
"There is so much value in this training and I believe this should be mandatory learning for all students, educators, and organizations as substance use surrounds us all. "
"I thought it was fantastic, very informative and well delivered."
"It was so amazing to hear more about substance use health and to tweak my own framing about substance use and how I can talk about it."
"Lovely presentation! I really appreciated the knowledge as well as the lived experience. Very beneficial and important information for health care professionals to best help the patients we care for."
"The session was excellent. Very informative and thought provoking. Allowed me to reflect on my own practice and the health system in which I work."
New Consulting Service!
CAPSA Proudly Launches Community-Led Evaluation: Measuring What Matters
CAPSA’s program evaluation services examine how care is delivered and how it feels to the people who access and provide it. Moving beyond compliance-driven reporting, our approach centers dignity, safety, and trust as measurable indicators of quality.
Grounded in CAPSA’s blended evidence base of scientific research, practice-based insight, and lived and living experience, we use a mixed methods approach that integrates qualitative interviews, narrative feedback, surveys, peer-led processes, and workforce reflection. Our work intentionally creates the psychological safety needed for people to speak honestly about their experiences of care, including complexity, recurrence, and return to services.
Through this lens, programs and projects are strengthened and upgraded from the distinct perspective of those who access services. Evaluation becomes a tool for cases for support, continuous improvement, workforce sustainability, moral injury prevention, and stigma-interruption, ensuring that safety and dignity are not aspirational values, but measurable commitments that enable people to return to care without fear.
